FAQ
Q1: What devices can Explorer 500 power?
A: Please note that the AC output port can only charge/power devices that operate at less than total 500 Watt.
Q2: How to know the working times for my device?Why does the duration of some devices deviate from the actual usage data?
A: Working time = 518Wh* 0.85 / operating power of your device.The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.
Q3: How long does it take to full charge this power station?
A: Within 7.5 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 16 hours, and around within 9.5 hours from Jackery Saga 100W solar panel (Sold Separately).
Q4: Does Explorer 500 include a built-in MPPT controller?
A: All Jackery power stations have a built-in MPPT controller.
Note:
E500 can not be used as UPS.
The power station is not TSA approved.
When the Explorer 500 portable power station is operating under 10W power for over 12 hours, it will activate the economy mode, and shut down automatically.
Due to the big size of Jackery Power Stations & Solar Panels, PO Box address can not be accepted.
